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Regional Account Manager

Overview

Located on the edge of the beautiful Wasatch Mountains, Sera, Inc. is a women’s health diagnostics company dedicated to improving the health of babies and mothers. We are a growing company tasked with becoming a global leader in high value women’s health diagnostics, delivering pivotal information to physicians that will improve health and improve the economics of healthcare delivery. According to Sera’s CEO, employees here must possess three qualities to be successful: 1) the individual must be passionate and dedicated to changing the world; 2) they must be smart and work smart; and 3) they must have absolute integrity. If this is you, we urge you to keep reading!

We are seeking a Regional Account Manager to join our growing company. The Regional Account Manager (RAM) will be responsible for effectively driving revenue through the utilization of the PreTRM test, with clinicians and health systems aligned to a geographic total addressable market. The RAM will conduct strategic business planning, account development, and activity/business intelligence documentation in CRM. Additionally, RAM provides educational support to OB/GYNs, MFMs, and other clinical professionals in the total office setting. The RAM will collaborate with key stakeholders (Head of National Accounts and Inside Sales) to execute health system/IDN and Integrated Practice implementations. In addition, the RAM will be responsible for cultivating new business opportunities and expanding unique current customer partnerships.

Location

  • Remote

Responsibilities

  • Meet and exceed sales goals in assigned territory.
  • Accurately forecast and maintain an individual territory book of business to include routing in accordance with a 90-day quota for assigned and acquired products as required.
  • Develop and execute business plans for targeted accounts. Complete a territory business analysis for management review quarterly.
  • Establish CRM (Salesforce) routine to build and maintain customer database, manage sales cycle, and perform necessary reporting and analytics.
  • Preserve ongoing business planning with customers in territory; this includes periodic business reviews with customer’s physician liaisons and physician leadership.
  • Ability to develop meaningful relationships, influence and support multiple call points within a practice or IDN setting, including department leaders, physicians, mid-levels, nurses, Medical Assistants, and support personnel.
  • Educate and train providers and staff on the benefits of the PreTRM test and influence changes to existing care path.
  • Periodically provide support via in-services and training to laboratory personnel.
  • Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency and effectiveness while meeting and exceeding sales quota expectations.
  • Maintain consistent communication with reporting manager as well as cross-functional Sera departments. 
  • Attend local and national professional trade shows and events.
  • Perform other duties as required.
  • Willingness and ability to travel up to 60%.

Required Qualifications

  • Bachelor of Arts/Science from an accredited university.
  • Candidate must have a minimum of three years’ medical sales experience.
  • Sales experience in academic settings, IDN corporate account management, core laboratory, integrated practices, and point of care women’s health diagnostics.
  • Proven record of accomplishment of introducing disruptive technologies, new standard(s) of care, and protocol changes successfully.
  • Ability to understand and articulate complex scientific literature and use extensive and complex clinical data as a key factor in the sales process.
  • Familiarity with clinical and economic outcome data, reimbursement, and managed care policies and procedures.
  • Demonstrated record of accomplishment of success and sales accomplishments such as Presidents Club.
  • Highly skilled in selling consultatively to identify and address in an individualized clinical and data-driven manner.
  • Experience in selling in the C-Suite successfully.
  • Since this position requires extensive driving during the workday, a valid driving license, satisfactory driving record, and a serviceable vehicle available for work use are mandatory.

Preferred Qualifications

  • Experience specifically in Women’s Health Diagnostics.
  • Proven consistent high sales performance
  • Quality and detail-focused approaches.
  • A problem-solver.
  • Able to adapt to changes/requirements in workload and/or responsibilities.
  • Strong interpersonal and collaboration skills; team-player; work cross-functionally.
  • Influential; confident.
  • Organized; detail oriented; able to prioritize and meet deadlines.
  • Self-starter with winning entrepreneurial spirit.
  • Established transferable book of business and contacts preferred.

Benefits for Full-Time Employees

The starting salary range for this position is $120,000-$125,000, with incentive compensation. It includes an excellent benefits package featuring an 85% to 95% premium-paid healthcare plan, 401K plan, 14 paid holidays, three weeks of paid time off, employee stock options, and more!